About Goodman Casino

Who We Are

Goodman Casino is operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958, with our registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Paysafecard transactions on our site are processed by Tronabriz Limited, our trusted payment partner. We launched in 2021 with one goal in mind: to bring together the best slot studios, live dealer providers and payment technology under one roof, so our players never have to compromise on choice or convenience. Since then, our Goodman platform has grown into a home for over 13,000 games and more than 1,100 live tables, serving players across Europe, Austria, Germany, France, Canada, Australia, New Zealand, South Africa, India, Saudi Arabia and Norway.

We operate under a licence issued by the Tobique Gaming Commission (e-gaming licence No. 0000002), and we take our regulatory responsibilities seriously. If a player ever reaches an impasse with us that cannot be resolved internally, we support alternative dispute resolution through EGIS, who can be reached at [email protected]. At Goodman, we believe that accountability is part of good service, not an afterthought.

Our Game Selection

Our Goodman library is one of the largest you will find anywhere online, featuring 13,332 games in total, including 1,143 live dealer titles. We work with 118 providers, among them BGaming, Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, Spinomenal, KA Gaming, Red Tiger, Big Time Gaming and dozens more boutique and established studios. Whatever your taste, our catalogue has something for you:

• Slots, including Hot, New and Bonus Buy categories
• Our signature "Goodman's Select" collection of curated titles
• High-Risk and Megaways slots for players chasing bigger swings
• Hold & Win mechanics and progressive jackpot pools
• Classic table games such as blackjack, roulette, craps and video poker
• A full live casino with blackjack, roulette, baccarat and dice duel
• Lottery draws, regular tournaments and a loyalty program

Our live casino runs through seven dedicated providers - Evolution, Pragmatic Play Live, Ezugi, ICONIC21, Absolute Live Gaming, Amusnetlive and Lucky Streak - giving you access to hundreds of live tables at any hour. We at Goodman Casino keep adding new titles and studios regularly, so our gaming floor never feels static.

Banking With Us

We support a wide range of currencies, including EUR, USD, AUD, CAD, NOK, NZD, ZAR and INR, along with ten cryptocurrencies such as Bitcoin, Ethereum, Litecoin and USDT. Our Goodman deposit methods include Visa, Mastercard, Maestro, Apple Pay, Paysafecard, CashtoCode, Skrill, Neteller, Muchbetter, Mifinity, Open Banking, Jeton and Cashlib, with no fees and instant crediting. The minimum deposit across most methods is 20 EUR or the equivalent, though specific limits vary by payment option - Jeton, for instance, allows deposits up to 25,000 EUR, while CashtoCode and Cashlib are capped at 500 and 1,000 EUR respectively.

When it comes to withdrawals, we process most transactions within 72 hours of approval, and bank transfers are settled within 3 business days. Our Goodman withdrawal limits are structured daily, weekly and monthly to keep transactions smooth and predictable:

Progressive jackpot wins are always paid out in full and never count against these ceilings. We should note that every deposit needs to be wagered three times before a withdrawal can be requested, and if several deposits are made without play in between, the combined total must be wagered. Our team at Goodman believes these conditions are reasonable and clearly disclosed, so there are no surprises down the line.

Welcome Pack and Ongoing Promotions

New players at Goodman Casino can claim our Goodman bonus Welcome Pack worth up to 3,500 EUR plus 400 Free Spins, spread across the first four deposits with a minimum of 20 EUR each time. Here at Goodman, we structure the offer like this:

1. 1st deposit (code G1): 120% up to 500 EUR + 125 Free Spins on Gates of Olympus or Gemhalla
2. 2nd deposit (code G2): 100% up to 500 EUR + 75 Free Spins on Big Bass Bonanza or Dig Dig Digger
3. 3rd deposit (code G3): 50% up to 1,000 EUR + 50 Free Spins on The Dog House or Gemhalla
4. 4th deposit (code G4): 150% up to 1,500 EUR + 150 Free Spins on Sugar Rush or Vikings Creed

Wagering is set at x40 of the bonus plus free spin winnings, with a maximum bet of 5 EUR while a bonus is active, and all bonus funds are valid for 14 days. We should mention that our welcome bonuses are not available to cryptocurrency players, to players from Canada, Australia or New Zealand, or to anyone depositing via Skrill or Neteller.

Beyond the welcome offer, Goodman keeps the week interesting with regular promotions - Monday Boost free spins, a Midweek Match on Wednesdays, Lucky Spins Friday, and a Sunday Funday reload. We also run a Lucky Spin Drop feature along with tournaments and a lottery, so there is almost always something active for returning players to enjoy.

Our Loyalty Program

Every real-money slot spin at Goodman Casino earns comp points - one point per 10 EUR wagered - which move you up through 10 regular levels and 4 secret levels. Rewards range from 25 Free Spins at Level 1 to 1,000 EUR at Secret Level 4. From Level 5 onward, comp points can be exchanged for bonus money at increasingly favourable rates, and our VIP structure rewards consistency rather than one-off luck. We built this program so that loyal players at Goodman always have something to work towards, whether that is their next free spin pack or a step closer to secret-tier status.

Security and Verification

We take identity verification seriously at Goodman Casino. Before processing a withdrawal, we may ask for a government-issued photo ID, proof of address, proof of payment method, and confirmation of your date of birth and residential details. If your documents are not in Latin or Cyrillic script, we will request a short video verification holding your ID. Bitcoin players must complete identity verification before placing any bets, and a live phone call may occasionally be required to finalise a withdrawal. We ask that players respond to our verification requests within two weeks, as unresolved cases can lead to account locks or, in cases of failed verification, account termination.

We also want to be transparent that we do not permit VPN use to bypass our geographic restrictions - doing so can result in confiscation of winnings. This policy exists to protect both our licensing obligations and the integrity of our player base.

Customer Support

Our support team at Goodman is available around the clock, ready to help with anything from payment questions to bonus terms. You can reach us through:

• Live Chat: 24/7, directly on our site
• Email: support@Goodman Casino.com
• Affiliate enquiries: affiliates@Goodman Casino.com
• FAQ: available on our website for quick answers

Getting Started

Joining Goodman Casino takes just a few minutes. Here is how you can get started with your Goodman login:

1. Visit our website and click the sign-up button
2. Enter your personal details, including full legal name, date of birth and residential address
3. Choose your preferred currency and language
4. Verify your email address
5. Make your first deposit and claim your Welcome Pack
6. Complete identity verification when requested